Refund & Cancellation

Last Updated: 30/04/2026

Due to the digital nature of our products, the following policy applies.

1. No Refund Policy

All sales are final once payment is processed and digital access is granted.

Refunds, returns, or cancellations are not permitted.

2. Limited Exceptions

Refunds may be considered only in cases of duplicate payment, technical failure preventing access, or incorrect product delivered due to internal error.

Requests must be made within 7 days of purchase.

3. Non-Eligible Scenarios

Refunds will not be provided for change of mind, misunderstanding of product scope, internal implementation errors, non-use, or certificate revocation due to misrepresentation.

4. Refund Processing

Approved refunds will be processed within 7–10 business days to the original payment method.

5. Cancellation

Orders cannot be cancelled once payment is completed due to instant digital delivery.

6. Support

For access or payment-related issues, contact: info@kelphr.com